Pet Stain & Carpet Cleaning Ventura, CA
How Lacey Got Her Fresh, Clean Home Back With Pet Urine Odor Removal
See our AMAZING RESULTS below!
When I got the call from Lacey, I could immediately hear the frustration in her voice. My name’s Robert Plaza, owner of Steamworks Carpet Cleaning and Water Damage Restoration here in Ventura, CA. Lacey had been dealing with persistent pet urine odors in her carpet thanks to her adorable — but unfortunately not-so-housebroken — pup. As a long-time professional in pet stain and urine odor removal, I knew we could turn this around for her. If you’ve got stubborn pet odors or stains in your carpets, let me show you how we can help — just like we helped Lacey.
Here’s Lacey’s Story
Lacey had reached her limit. Her dog had left several urine stains deep in the carpet fibers, and the odor had become unbearable — especially during the warmer afternoons when the sun would bring it out stronger. She told me, “I’ve tried everything — sprays, powders, even those baking soda hacks. Nothing works!” That’s when she called us for professional help.
What We Found When We Arrived
We showed up ready to take action — but we always start with an honest assessment.
As soon as I walked into Lacey’s home, the odor hit me like a wave. It was that sharp ammonia-like smell that comes from deep-set dog urine in carpet fibers and padding. Her beige carpet showed no obvious stains from a distance, but once we got down low and used our UV light, it told a different story — multiple urine spots, some old and some more recent. You could even see the traffic areas were darker and a little matted from regular foot traffic and residue.
One thing that stood out was the failed DIY attempts. There was residue from powders and sprays that had built up over time, which can actually trap odor instead of eliminate it. It’s a common issue — people try to fix it themselves but end up sealing in the smell.
How We Handled This Pet Stain Emergency
Our process started with a targeted pre-treatment of the pet urine areas. We use a powerful enzyme-based solution designed to break down the urea crystals that cause those pungent odors. It’s not just surface-level — this treatment penetrates deep into the fibers and the carpet backing.
Once the solution had time to work, we used our specialized urine extraction tools to pull out the broken-down contaminants — right from the base of the carpet. We then moved on to treat the traffic lanes and stubborn spots, using our hot water extraction system to lift dirt, oils, and embedded grime.
Throughout the job, we paid close attention to every spot. It’s not just about getting the carpet “clean” — it’s about making it feel brand new again. We did multiple passes where needed, adjusting the pressure and solution strength to ensure we weren’t just cleaning — we were restoring.
The Results? Night and Day Difference
The transformation was incredible. The odor was completely gone — not masked, not perfumed, but truly removed. You know that feeling when you walk into a freshly cleaned room and it just feels crisp? That’s what we were going for, and we hit it.
Lacey’s carpet looked brighter, the fibers were fluffed back to life, and it felt soft underfoot again — almost like new paws had walked in instead of the old mess that was there before. Even the heavy traffic areas looked revitalized.
She was thrilled. And honestly, so was I. These are the kinds of wins we live for.
📸 Want to See for Yourself?
Check out the before-and-after photos from Lacey’s job — it’s like night and day! Scroll down to see how we brought her carpet back to life.
And What Does Romeo Think?
And what does Lacey think?
“Robert was accommodating to my schedule, on time and very professional. Carpets look great.”
It’s always rewarding to hear feedback like that. Lacey got her clean, odor-free home back — and her pup? Still adorable, just a little better potty trained now (we hope!).
When a customer is happy and their home smells clean again, that’s when we know we’ve done our job right
Need Help Like Lacey? Let’s Talk!
Got a carpet situation like Lacey’s? Whether it’s dog urine, cat accidents, or just everyday grime and odor — we specialize in professional pet stain and odor removal in Ventura.
✅ Call now for same-week appointments in Ventura, CA
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✅ Pet-safe, family-safe products used every time
📞 Call Steamworks Carpet Cleaning and Water Damage Restoration today!
We’re here to bring your carpets — and your peace of mind — back to life.
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