Consumer Alerts

Any carpet cleaning companies advertise low prices. That are so much lower than any competitors. It always seems like too good of a deal to pass up. It very well seems to be. But if you take a step back and give it a second look, you’ll wonder how they would cover, gas, technician hourly rate , supplies, etc. There must be a reason why the price is so low. This could very well be a bait and switch cleaner. Don’t be fooled by bait and switch companies. As you can be in for a huge surprise!

Price alone should not be a reason to choose a carpet cleaning company. That’s where many people fall into carpet cleaning scams. If a carpet cleaner really is as cheap as they claim to be, you have to wonder where they are cutting costs. Are they cleaning or restoring the carpet or just wetting it?

Here are some tips and things to look for when hiring a cleaner

  • Do they have liability insurance?
  • Do they offer a warranty or workmanship guarantee?
  • Get the price for services in writing before they start the job. Not during the cleaning process or the end. This will insure you don’t over pay or get nickel and dimed. And you’ll know exactly what work is going to be done for the price you are paying
  • Ask them to explain your cleaning process and everything that is included for that price?
  • Look for consumer reviews around the web to see what past clients are saying
  • Is there company drug, alcohol and
    criminal free? Companies that don’t screen their employees can put you and your loved ones at risk. To be on the safe side, do not deal with companies or cleaners who don’t pre-screen and drug test their employees.
  • Are their cleaning solutions safe for family and pets?
  • Are their technicians uniformed and trucks or vans marked with company logo?
  • Are they IICRC certified

Don’t become another victim of dishonest carpet cleaners. The best way to protect yourself from these dishonest companies is to do research on the company and always ask good questions. Make sure you are informed about their carpet cleaning process and price before agreeing to anything.


  • Robert was on time and very professional!!!! My sectional looks like new. Great job
    Jeremy Williams
    Jeremy Williams
    17:38 07 Apr 19
    Robert arrived on time and was polite and friendly. He did an excellent job cleaning the carpet and even gave me helpful advice re cleaning up any spills that might happen in the future. I definitely recommend him and I will use his service again.
    Eve Oneill
    Eve Oneill
    15:28 20 Mar 19
    Spilled coffee on brand new carpet and used a couple of spray cleaners to try and remove it - ended up making it worse. Steamworks arrived promptly and managed to remove the stain. I can no longer see it - only the damage I did rubbing it too much trying to remove it. Would hire them again for future carpet and rug cleanings. Happy customer!
    seanandtoni garcia
    seanandtoni garcia
    00:01 26 Feb 19
    Great work!!! Had rust on my carpet cleaned it right off.Amazing Job have many dogs and cats and the smell is gone and the carpet is so clean every year I get these guys to work on my carpet and always amazing thanks Robert.
    Angel Ramos
    Angel Ramos
    20:26 02 Feb 19
    Robert was in time, efficient and listened to my needs. I challenged him with a loveseat that hadn’t been cleaned in 22 years. Turned out very nice. Thank you. Sometimes smaller companies are much better because they have the ownership mentality.
    Lynn Burdick
    Lynn Burdick
    17:09 26 Jan 19
    I had a carpet and tile that were awful after workers and especially a little puppers who shall remain nameless. My previous carpet cleaner retired. I researched and spoke to friends. I picked Robert even though I reside in Santa Barbara. Terrific job. Plus he educated me on keeping it new and cleanWill certainly see him again....and againThank you!
    Debra Herschman
    Debra Herschman
    16:30 02 Dec 18
    Robert, with Steamworks, cleaned the carpet in our last rental after we moved out. The carpet looked and felt so much better than when we had moved in. This time, I called Steamworks right after we moved in so we could enjoy the clean carpet. I’ve found that lessors tend to use cheap carpet services that leave a residue and attract every particle of dirt. Steamworks’ technique is different and results in a clean carpet worthy of walking on barefoot. I don’t like carpet, but while it exists, call Steamworks! Robert is extremely professional and prompt and runs his business well. He also did a great job in our Ojai offices
    Kara Duckworth
    Kara Duckworth
    19:28 25 Nov 18